For telecom operators and integrators, managing customer voice networks is becoming more complex — but also more lucrative. The rise of cloud communications means enterprises increasingly want to outsource SBC management to experts. Offering SBCaaS enables operators to meet that demand while building new, recurring revenue streams.
Reasons why SBCaaS is a win-win for operators
Here are 9 reasons why SBCaaS is a win-win for operators and their customers:
- From CAPEX to OPEX: Customers avoid expensive upfront hardware investments and move to a flexible, pay-as-you-go model. Operators gain predictable recurring revenue.
- Scalable and Flexible: Instantly scale capacity up or down to meet customer demand — no more over-provisioning or hardware limits.
- Supports Hybrid & Multi-Vendor Environments: Seamlessly connect Teams, Webex, Zoom, and on-prem PBXs in one managed environment.
- Optimized Resource Utilization: Multi-tenant SBC clusters maximize license and hardware efficiency for higher ROI.
- Simplified Operations: Centralized management and user portals reduce complexity and operational overhead.
- Value-Added Services: Offer fraud prevention, QoS analytics, compliance tools, and disaster recovery as part of your service.
- Automation: With centralized routing engines, operators can automate SBC configuration and rollout new services faster.
- New Revenue Streams: Monetize expertise and strengthen customer loyalty — customers stay longer when you manage their voice core.
- Security & Compliance: Apply consistent protection and regulatory updates across all clients instantly.
SBCaaS isn’t just about technology — it’s a strategic business play. As the global SBC market grows from $790M in 2024 to $1.67B by 2034, operators who move first will capture the biggest share.
Netaxis: Enabling Operators to Lead the SBCaaS Revolution
Netaxis helps telecom operators launch and scale SBCaaS offerings fast, with proven technology and automation. Our Session Routing Engine (SRE) and SBC management tools provide centralized control, drag-and-drop routing, and seamless UC integration — reducing time-to-market and operational cost.
Today, tens of leading operators globally trust Netaxis to simplify, automate, and monetize their voice infrastructure through SBCaaS.
